How we deliver?
Packages are generally dispatched within 1-3 days after received payment. See below NOTE point no.5 for promotion info.
Your parcel are shipped via Skynet/Ta-Q-bin/Poslaju.
Whichever shipment choice you make, we will provide you with a tracking code to track your package online by SMS and email.
Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched with special care to protect fragile objects. Boxes are amply sized and your items are well-protected with bubble roll inside the box.
Your Purchase Order will be shipped to you via Skynet, Ta-Q-bin, PosLaju or By Air
* Flat rates one time shipping fee of RM 7 for every order less than RM 80 (Peninsular Malaysia).
* Enjoy FREE SHIPPING if you purchase more than RM 80 (Peninsula Malaysia only).
* RM12/kg courier shipping fee apply to East Malaysia.
* RM30 on 1st KG and additional RM10 on subsequent KG fee apply to Singapore.
* Kindly email us for shipping cost to any part of the world.
DELIVERY LEAD TIME:
*Lead Time: 1 - 3 working days
* Order and payment received BEFORE 1PM on the Working Day will be processed and send out at the same day.
* All the orders will only process upon full payment received.
1) www.iqueen.my Working Day: Monday to Friday
2) Orders received on Saturday, Sunday and Public Holidays are processed by next working day.
3) www.iqueen.my guarantee order processing time ; Delivery lead time may depends on the courier company.
4) Weather, traffic, accidents, and courier company internal problems may be the factors for parcel delay reaches your delivery address.
5) During promotional event like MYCYBERSALE, kindly allow additional processing time to complete the numerous orders in a short time frame.
From Order till Your Door Step
How we pack and how we kept our stock?