FAQ

For summary, please visit ABOUT US
All the products sold at iQueen.my are 100% original.
iQueen.my guarantee 100% free gift for you on any purchase made. Free gift will be skincare related products.
After login, click on your username on the top right. You will be directed to your account information. Nevertheless, you may find links to your account details at the bottom left column of homepage footer.
Loyalty points are rewarded as long as you make any purchase. Every RM1 spent in iQueen.my, we will reward you with 1 loyalty point.
Follow guide in this link. Loyalty Points.
iQueen.my provides MOLpay as their secured payment gateway for every customers.
Generally, MOLpay accepts all sorts of online payment method provided by banks in Malaysia. MOLpay also accepts payment via VISA, Mastercard & PayPal.
Maybank, Public Bank, CIMB Bank, Hong Leong Bank, RHB Bank, AmBank, Affin Bank & Bank Islam.
Don’t worry. You just have to click on FPX button in the payment options menu. From there, MOLpay will link you to the above mentioned banks.
You may contact us at 017-7373779 for further details.
After evaluation on your return request, we will bank in the refund value directly to your provided bank details.
Please see how we pack and deliver link at following link
Skynet Tel          : 03-56239090
Poslaju Tel          : 1300-300-300
Ta-Q-Bin Tel        : 03-8022 6579